Google+, NOT NOW THANKS Look at the evidence!

In the past few days I have received so many Google+ announcements from, not people or user companies, people trying to sell services to create Google+ company pages. So before you panic why would you create a company page on Google+?

The companies sending out the emails would have you believe that G+ is the place to engage or sell to consumers. I question this and I’ll share the evidence from multi million pound companies.

If you watch the TV, apart from France which is being daft as usual, you will note blue chip companies ending adverts with the use of facebook.com and Twitter hash tags. These companies have massive research and PR budgets and I would venture to say they know what they are doing. The blue chips are not engaging or selling via Google+ and my view is it has yet to be proven as a consumer commercial tool. Therefore, should you be doing anything right now?

My advice is to create a company page in basic form, just to make sure others do not steal your brand name! Then post a message on that G+ page with links to FaceBook, your blog, twitter and your website. These can be just basic links. So how much will this cost?

If you have an IT person or group, they can retain a G+ page for you – to be honest a teenager could do it such is the simplicity of the exercise. DO NOT be tempted to spend even the most modest of resources, now, on creating a G+ page as the time it takes to make one is under five minutes. Are there any exceptions to this?

In certain circumstance there could be a need for a company page on G+. I am sure there a very niche groups which will migrate to G+. If your needs fall into such a category then yes you need a G+ page with all the bells and whistles possible –remember to measure the results!

I do not think G+ has a competitor online. However, if you force me I would say the closest in LinkedIn. Therefore, if you have good consumer reaction from a page on LinkedIn then maybe you may need a G+ page – if not just do brand protection.

If on the other hand you are getting good results from FaceBook then follow the big boys and use it – be sensible about this, why would people with a lot to lose by not reaching out to their customers/clients be using Facebook if G+ was a better option?

So Here are my tips
1, Register a G+ page – it only take a minute and protects your name
2. Link the G+ page back to Facebook, twitter, Blog, Website etc
3. Make sure you are using Twitter hash tags – watch the video

N.B If you are new to this the underlined areas above link to examples for you

This is the DO NOT area.

DO NOT get sucked into the hype people would have you believe G+ is

DO NOT get sucked into paying companies even modest budgets to create G+ pages

DO NOT forget those advertising on TV using FaceBook and Twitter know what they are doing!

I’ll keep an eye on G+ and if it does show real consumer merit – an article WILL appear here.

WHAT ARE YOUR TOP TEN TRACKS Eric?

I really, really can't answer that - it is for ever changing.
I do have a thing about See Emily Play and I'm well known for having a thing about Cher.
But then it changes, I had a thing for Oasis, then Global Deejays and even Enya.
I can say what I don't like as that's based on the past and my top ten will hopefully continue to change in the future.
I don't like wet or soft productions - I don't see the point in the next re-vamp of a Greatest Hits collection - I never understood why people rushed out to buy all the re-released Elvis tracks a few years back. It would have been cheaper to buy them in a petrol station than buy the new ones.
However, returning to the present - I'm like a kid with a new toy everytime pre-release CDs arrive. I can't wait to find out if there are good tracks about to be released.
That kind of says it all really.

The CD sleeve really says it all. It's the cover of the single Elton John recorded when Princess Diana was killed in the car crash in Paris. I had to anchor the first live show for a station in London as the country began to re-start broadcasting after three of being in obit-mode for the Peoples' Princess. I had a great team with me that night, including Dave and Chris. Couldn't have done it without them. And to this day I have not played that CD again - I still have it my collection, but it stays un-played.

The logo on the Live At Abbey Road CD from Tom Robinson has the MNO logo on it for a very good reason - it was broadcast LIVE on the very first MNO special, before the station was officially launched. Tom Woodford made contact with the young Mr Robinson and the rest as they say was history. Two versions of the CD were made and if you have the green sleeved version there were only 1,000 made. The one shown to the left was placed on general release. Tom was great to work with and to be honest he didn't really need me being the Executive Producer. He took the brief and just did what was asked of him - a pro!

This picture dates back to the early experimental satellite radio station called Euronet. Another outstanding idea killed off for one simple reason. Most people there understood being in the media is job like any other job, it isn't an automatic road to social ladder climbing. Mixing up the reality with the fantasy is a route doomed to failure. I'm pleased to say, most of those that understood the "job" they were there to do are in or around the media today - says a lot really. There were some ground breaking ideas used at Euronet and I confess I've enhanced them and re-used them at RTI. It's true to say, I doubt that Euronet could ever be recreated - er by the way that is me sitting in the studio waiting to do something, but I can't say what or ever why.

What Qualifications Do You Have Eric?

I think the biggest one is that of experiencing life. There's no greater degree than that.

The issue I have with many qualifications is they are often of no value unless you can apply them.

I mean let's take radio training - how on earth can you train a Howard Stern, Alan Freeman, Wolfman, Chris Moyles - they are born to be radio DJs. Anyone who thinks they can train people to be as these guys on radio is totally stupid.

The best business, radio, TV, media tool I've ever been given is the word S.P.I.N. It works in all areas:

S - Situation

P - Problem

I - Implication

N - Need

And that is followed up with my "So What" test. If you can place "SO WHAT" behind a sentence then it has no value.

The above two tips are better than any qualifications. Sure it was nice to go to the IBM business school and take a course in finance up to Finance Director level - my children have the certificate somewhere.

Being able to place FInstSMM, Fellow of the Institute of Sales and Marketing Management, behind your name on a business card I guess is OK, but surely what you are doing now TODAY is of higher value. So I don't bother with the initials even though I have a piece of paper that claims I can.

In the UK we have all sorts of qualifications and the names are a little different to those used in other countries - the ones I have more of are City & Guilds, taken when I worked for B.T.

My late Father would often be heard saying they will help you in later life and he was right, Dad's often are.

Having seven City & Guilds is again fun, but if you don't apply them it's pointless taking them, they mean nothing.

I'll share another good thing to do with certificates, DITCH THEM! By all mean take the glory on the day you receive them and afterwards HIDE THEM. Don't place them all over your office and become a "WHEN I" person - meaning the sentence ' When I did this in........".

Your future isn't based on certificates, its based on what you do next and how you do it!

Returning to the media, my present Chairman, tells me he has taken a big lesson from radio :-)

He claims that accountants should never be in charge of radio. No comment from me. However, I do believe the following:

1. Do technicians make radio? No.

2. Do accountancts make radio? No

3. Do DJs make radio? No

4. Do sponsors make radio? No

5. Do listeners make radio? No

6. Do sales people make radio? No

There are many more 'no' answers I could give. However, the truth is it is a team effort. The clever people in radio are team players, they also understand the phrase which is 'Be Everyone’s Servant'.

Also if you are going into radio, or any media for that matter, because you think it gives you position - FORGET IT!

If you ever get to the position of thinking you control a media outlet - LEAVE QUICKLY! You don't. I've watched many people suffer after getting into the control freak position.

I guess another thing I would advise is that you study the media in the real world before trying to work within it. Again a quote from a friend. He says "This ruddy business is full of smoke and mirrors". And to some degree that is true, after all it is show business.

Unlike many business areas there is one major thing in radio you simple cannot hide and that's what the listener hears - I mean you can show a picture of a property you are building and people can buy from that; if you have a new piece of software under development you can pre-sell it because of that which it can do; if you are a lawyer you can explain which areas you specialise in and advertise; get the point?

The media isn't a black-art. However it does have it's own way of working. Even taking in all of Europe it is still only a small business - make a mistake in one corner of Europe and people in the opposite area will know in seconds. And the media business isn't forgiving like many other business sectors.

Returning to the original question, sort of, - if you want to work within a media group first go out and research the industry you want to work in. Then question, question and question again everything you are told. Gain as much knowledge you can from the experienced people in the industry and then QUESTION THAT! Some will claim to be experts and are nothing more than guys/gals who can write pretty business books.

Also, if you want to be a ‘TOP OF THE POPS’ player you MUST be able to get your hands dirty and do anything asked of you within the industry. How on earth can you decide if a DJ is qualified unless you can do his/her job – you won’t know if he has good techniques or is just full of ………

If you don’t understand sales how do you know if the sales people are telling you the truth? If you don’t understand what your financial support team are telling you then you’ll have huge problems. If you don’t understand the legal framework, you’ll have MAJOR problems. And if ever there was a place of Smoke and Mirrors it will be within the transmission areas. There are hundreds of so-called experts in Europe that I would probably narrow down to 20.

Still want to work in radio – well get off your backside and go out into the real world. Put on a thick skin and remember radio only works if people (LOTS OF THEM) can hear the programmes they want to hear – NOT what you want to hear as the boss of a station, well not unless you several million pounds, sterling, in the bank that you want to throw away.

OK lecture over for now

Eric Wiltsher - Welcome to my Blog

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Google+, NOT NOW THANKS Look at the evidence!

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